Bob McNeill Associates provides business software consulting throughout New Zealand. We have particular expertise in Business Analysis and user requirements analysis. We have extensive experience in major software systems selection and commissioning, and are able to assist with requirements gathering, RFP management, vendor engagement and troubleshooting.
Business software consultancy to help you achieve your goals
Choosing the right business software, and a vendor to partner with in implementation, is a difficult, complex problem. There is a lot of excellent business software out there, and also a lot of junk. It's also true that however good the software, if it's not a good "fit" with your particular set of business problems, it's a bad choice. Achieving a good fit between the software system, vendor and your particular set of business issues is one of most challenging problems facing companies today. One of the most common problems we find in the modern business market is poor technology selection, technology selection made for the wrong reasons. There are many things you can do on the road to selecting the best fit software for your needs, but there are two in particular:
- Understand and document your requirements fully, including mapping your business processes
- Select software that is close to those requirements as possible
- Buy it from a vendor that understands the gaps between what the software does out of the box and what you need it to do to map your business processes fully
We can help with all these steps. Our experience extends from requirements gathering, including interviewing your users to find out, if necessary, what keystrokes they use to accomplish tasks, right through to assisting you in the RFP process; we can assist with writing the RFP, and interviewing potential vendors.
Requirements Analysis and Business Process Mapping
Mapping out your business processes, and understanding your business requirements clearly, can be a painful process; they're often not quite as clear as you think they are going in, and very often, they're not quite as universally understood as you might have thought. But that's useful information in itself, and the earlier it's acquired, the better.
We can help with this. It's what we do. Bob's experience with Business Analysis, Requirements Gathering, and Process Mapping, will help you understand and streamline you business processes before you commit to implementing them in a software system, which can save you time and money by making them more efficient, and makes the results more realiable, but usually makes them considerably more difficult to change and adapt on the fly.
Speciality knowledge of Content Management Systems
We specialise in web applications. Our deep technical knowledge and web design experience gives us a particular edge with Web Content Management Systems (CMS), an area of technology we feel is still not widely understood in NZ. Having designed (from first principles) our own fully-featured CMS, which is now serving 70 websites for clients worldwide, we have a uniquely informed viewpoint and can offer advice on all aspects of web architecture as well as channel optimisation.
It is this combination of high quality design and technology expertise that differentiates Bob McNeill Associates from other firms who specilise in one or other of these areas.
We can help you identify your business requirements, guide your selection of CMS technology, help you install and configure it, and plan your strategy for maximising your potential on the web. We have the business and technical knowledge, 6 years building CMS in New Zealand, and 12 years of software industry experience.
Management reporting - understand your data
Bob McNeill Associates can help you understand the data you gather. Our particular expertise is in operationa Management Reporting, that is, providing timely and relevant information to your managers to enable them to take the decisions you need them to take.
We can help your executive team, too; ask about our expertise in decision support systems.